About PMAX Solutions LLP in New D P Road, Aundh, Pune

Process-Max Solutions Private Limited (Process-Max) is a global IT Products & Services company delivering value added business solutions to small and medium scale enterprises worldwide. We have built robust and profitable practices in Application Softwares and e-Business solution.

Our experience and expertise in executing small and medium size software development projects is a complementary mix of project management, business process analysis and enterprise class technology. Our business and project management process for any client is an end to end process that we adhere to and follow.


Our mission is to enable people and companies to increase their business value through the use of IT technologies. Process-Max Solutions makes technology simple, providing software development and BPO services and other services for our valued clients globally. We believe in being process driven with a strong focus on quality and delivery by consistently aiming to achieve a 99.5% quality and delivery rate. We aim at delivering services which will open new possibilities for our customers and allow them to work effectively and creatively. Our values are: people, customers and quality.


Our Call center runs different services today which include inbound and outbound call center services, technical helpdesk, customer service and support, web research and more. Some of the services that we provide:

Tele-calling B2B, B2C for –
Data Hygiene – update clients / vendors / prospects lists
Lead Generation
Surveys and market research
Brand promotion & concept selling
Internet Research & Data Capture
Email Blasting
Online research and analyses
Custom Surveys
Customer Feedback survey – online & Telephone
NPS (Net promoter score) – online & Telephone
Customer Satisfaction surveys – online & Telephone
Technical Support Helpdesk
Marketing & Loyalty Campaigns
Transaction Processing Operations – Sales to receipt, Purchase to pay

Our transformation and Outsourcing services in Customer Service function helps to address challenges related to the customer life cycle. While Outsourcing services help manage customer service operations in a cost effective manner, Operations & Process Excellence solutions create greater process efficiency and Data Analytics improve the effectiveness of marketing campaigns and loyalty programs.