About crossroads in X-1, Okhla Industrial Area, Phase 2, New Delhi

crossroads is India’s largest Road Side Assistance (RSA) Network that delivers the most professional RSA services for all two and four wheeler breakdowns in the country. Having more than 16 years of operational on ground experience we currently handle 1500 repairs a day.“Gaadi Kharaab Think crossroads” finds its origin in our demonstrated ability to serve our customers when they most need us.

We have a wide network of 17850 workshops covering 4830 locations while also having the largest company owned and company operated infrastructure in India. We take pride in satisfactorily handling over 3.5 million road side repairs and assistance requests till date resulting in a rapidly growing customer base. Each year of successful service delivery has only been possible with the support of our valuable customers and dedicated employees.

At crossroads we consistently follow the core values of "we care, we respond, we deliver” and always make an effort to ensure customer delight. We train our staff extensively to provide great customer service while resolving the problems faced by distressed motorists in a mature, responsive and meaningful way at all times. Caring for the safety of our customers, we assure and support 24x7 vehicle breakdown requests through a dedicated customer care call centre.

Our goal is that every customer who reaches out to crossroads should be completely satisfied with the help and support they receive during any vehicle breakdown situation. crossroads is committed to offer the best possible roadside assistance services which provide a sense of security and peace of mind to all our valued customers.

Our service competency can be judged by the fact that we render service support to some of the best International as well as leading domestic automobile brands. Our infrastructural strength and service expertise has enabled us to support some of India's biggest racing events. We ensure maintaining our promise of reaching out to the rescue of our customers. Providing best possible help to a motorist at any given time we keep them mobile throughout their journey and help them reach their destination safely.

To comfort a distressed motorist stranded on a busy city road during peak traffic hours of the day or on a lonely highway hundreds of miles away from their destination requires synchronized working of customer care, call centre and service delivery teams backed by state-of-the-art technology systems that enable trained on-ground technicians to handle vehicles of all makes and models whilst being equipped with latest tools.

We guarantee and stand committed to render prompt RSA services for vehicle breakdowns while driving across the roads in India.