About Online It Solutions in , Dombivli

We will provide the following services:
•Hardware repair – We will repair or replace any failed or questionable components including CPU’s, memory, motherboards, power supplies, video cards, hard drives, etc. We cannot guarantee that the replacement part will be identical to the original, but it will be functionally equivalent or better. You will be billed for the University’s direct and indirect costs involved in acquiring the parts.
•Data Recovery – Whenever possible we will recover existing data to transportable media or restore it to your system after repairs are completed. If we are unable to recover your critical data we will give you the option of sending your drive to a data recovery service at your expense. You are responsible for letting us know if there is data on your computer that you need recovered before we begin repairs.
•Operating System troubleshooting and repair – We will make every reasonable attempt, up to and including formatting and reinstalling the operating system, to repair problems due to operating system corruption, viruses, spyware, etc. We cannot and will not install invalid or illegal operating systems or software. If it is necessary to reinstall your operating system you will be responsible for providing us with original disks and a Certificate of Authenticity prior to the reinstall.
•Configuration to meet minimum campus network security requirements - We will apply all necessary patches and updates to your system, verify or install if needed the campus standard antivirus software, enable and configure the firewall, and make every reasonable effort to ensure the machine is free of viruses, spyware, etc. We will configure your system to automatically apply needed patches and updates at regular intervals in order to keep the machine as problem free as possible.
•Configuration to ensure proper operation – We will install all applicable device drivers provided they are readily available and configure your machine to conform with University standards. This includes configuration of wired and wireless network cards and instructions for getting your machine un-blocked on the campus network if necessary.
•Software Installation – In most cases we will install standard office suite applications, web browsers, e-mail clients, etc. as long as you are able to provide us with the appropriate installation media and proof of license. Configuration of such applications will generally be your responsibility to ensure that they operate correctly in your environment, as will installation of any non-standard software.
•AMC - Annual Maintenance care, in this service we will provide you the best 3 sevice and unlimited calls from you for software and hardware support for any part damaged it will be charged as per the part.
•By agreeing to the “Terms and Conditions of Personal Computer Repair” and submitting a work request or bringing your machine to our facility you are authorizing us to begin diagnosis and repair of your equipment, which may include some system reconfiguration. This will incur the minimum charge, but you will be contacted prior to any work being done in excess of the minimum charge.