About Krishna Computers in Soharo Janpad Road, Kasganj

In addition to offering virus cleanings, software, and hardware repairs, The Computer Shop also sells new and refurbished desktop and laptop computers. All computers are programmed with antivirus and firewall software, as well as cleaning tools and other software utilities, plus they come with a 1 year hardware warranty. If you enjoy building and servicing your own machines, we also stock thousands of parts and components like motherboards, hard drives, RAM, power supplies, fans, and more! Nearly all service is completed within 24 hours on-site and no appointment is necessary. Bring your computer by for a tune-up or stop in to see our selection of parts and components!

We will provide the following services:
Hardware repair – We will repair or replace any failed or questionable components including CPU’s, memory, motherboards, power supplies, video cards, hard drives, etc.
Data Recovery – Whenever possible we will recover existing data to transportable media or restore it to your system after repairs are completed. If we are unable to recover your critical data we will give you the option of sending your drive to a data recovery service at your expense. You are responsible for letting us know if there is data on your computer that you need recovered before we begin repairs.
Operating System troubleshooting and repair – We will make every reasonable attempt, up to and including formatting and reinstalling the operating system, to repair problems due to operating system corruption, viruses, spyware, etc.
Configuration to meet minimum campus network security requirements - We will apply all necessary patches and updates to your system, verify or install if needed the campus standard antivirus software, enable and configure the firewall, and make every reasonable effort to ensure the machine is free of viruses, spyware, etc. We will configure your system to automatically apply needed patches and updates at regular intervals in order to keep the machine as problem free as possible.
Software Installation – In most cases we will install standard office suite applications, web browsers, e-mail clients, etc. as long as you are able to provide us with the appropriate installation media and proof of license. Configuration of such applications will generally be your responsibility to ensure that they operate correctly in your environment, as will installation of any non-standard software.
Warranty Service – We will provide warranty service on All Branded equipment, up to the limits of our agreements with those manufacturers. As long as the repairs are covered by the manufacturer and our labor is reimbursed by them you will not be charged anything for the repair. These repairs are typically limited to hardware repair only. You will be charged standard labor rates for any other services you require.
Charges – All repairs for which we are not reimbursed under a manufacturers warranty will be billed for parts and labor. The standard labor rate is 150 Rs / hour with a ½ hour minimum charge. We will do an initial evaluation of the machine and provide you with an estimate of the cost to repair it if the estimate exceeds the minimum charge.
By agreeing to the “Terms and Conditions of Personal Computer Repair” and submitting a work request or bringing your machine to our facility you are authorizing us to begin diagnosis and repair of your equipment, which may include some system reconfiguration. This will incur the minimum charge (500 Rs. plus applicable sales tax), but you will be contacted prior to any work being done in excess of the minimum charge.
Warranty – We will provide you with the following warranty on any repairs we perform:
60 days free support - We will assist you with any questions, problems or configuration issues you may have related to a repair within the first 60 days without any additional labor charges. Separate or unrelated issues on the same machine will be subject to additional labor charges.
Parts and Labor - We will provide full parts and labor warranty on any new parts we sell you for the warranty period provided by the part manufacturer up to 1 year from the date the repairs are completed. These warranty periods vary between manufacturers and between parts .

In order to check the status of your repair, please call Client Services (Krishna Computer Service Center) at +91-9369203101 or e-mail us at tanni54@yahoo.com. Please wait 2 business days from the date you dropped off your computer to call. If your repair is finished sooner, we will notify you.

After your equipment is repaired, you may pick it up and pay for the repairs at Krishna Computer's.Only the owner of the machine will be allowed to pick it up.